For a visitor

Tullisali is open according to events.

For event-specific schedules, please visit the Events page.

Tullisali is an accessible space. There is a wheelchair ramp at the main entrance and parking spaces for disabled people.

Tullisali has a toilet for disabled people.

At concerts, wheelchair users and their assistants are seated in the front row, to the left of the stage.

As a general rule, the assistants of wheelchair users, visually impaired persons and persons with reduced mobility can access our events free of charge with the same ticket (excluding the cloakroom fee).

A certificate of eligibility for an assistant must be presented at the entrance.

If you have a special need for seating for one reason or another, please contact the stewards when you arrive. If necessary, they will provide you with a chair for the duration of the show.

Cloakroom fee for events is €3 per person per visit (incl. VAT 24%). We accept only card payments.

Coats, backpacks, large bags and other items not allowed at the event are to be left in the cloakroom.

The age limit is always event-specific. Please check the Events page for age restrictions.

Where a show is open to under 18-year-olds, we recommend that under 15-year-olds always be accompanied by a guardian or other adult.

If the event is open to under 18s, it is important to purchase a ticket for the correct age category (S meaning “unrestricted” or K-18).

Proof of age must be provided on request.

Strong sound and light effects can be used for events. Earplugs can be purchased from the bars.

Only card payment is available in Tullisali.

We use the most common bank cards.

As a rule, tickets for events organised by Tullisali are sold by Ticketmaster.

We recommend buying tickets only through official ticketing channels. For events organised by Tullisali, please visit ticketmaster.fi/tullisalioulu.

If the event is sold out in advance, it is not possible to buy tickets at the door. We will inform you about the sold-out situation on the event page on our website.

Lost property found at Tullisali is delivered to Pohjois-Pohjanmaan Löytötavarapalvelut (Lost Property Services of North Ostrobothnia).

You can inquire about lost property also directly from the Lost Property Services, following the instructions at pplp.fi.

You can also call the PPLP office on +358 600 550 094.

Performers may have ancillary sales with them, which are always the responsibility of the performing group themselves.

Tullisali

Tyrnäväntie 16
90400 Oulu
Finland

Arrival:

Tullisali is well connected from all parts of Oulu, so it is convenient to come to the events by public transport or by car.

There is plenty of parking space in the immediate vicinity of Tullisali, but parking can still be limited for larger public events.

Parking is free of charge.

Arrival by bus:

You can check the timetables and bus routes to the stops directly on the Oulu Public Transport website oulunliikenne.fi.

Taxis:

At the end of the biggest public events, OTAXI will have a temporary taxi stand in the parking lot in front of Tullisali.

Entrance:

The entrance for the public is on the Tyrnäväntie road side.

The entrance to Tullisali is accessible to all.

Safety and a sense of security are of paramount importance in today’s events. For this reason, we ask customers to be prepared for a light entry check at the entrance to the event, including a check of their carry-on bags if necessary.

The following items or substances may not be brought into events:

• Backpacks or large bags. If necessary, these can be left at the cloakroom.
• Firearms, blades, chains, explosives, fireworks or flares.
• Objects that obstruct visibility, such as banners.
• A DSLR or video camera without proper, previously agreed permission to film.
• Food or beverages

Please be prepared to show the contents of your bag if requested to do so by a steward. The above list may change, if security regulations change or at the request of performing artists, for example.

You are allowed to capture memories of concerts and events with your phone’s camera. Please remember to use the official Tullisali hashtags #tullisali #tapahtumienkoti

However, bringing video cameras, sound recorders and system (DSLR) cameras to the events is not permitted, as professional filming without a specific contract is prohibited under the obligations of the performance contracts.

Unauthorised recording of performances at events is subject to controls (Copyright Act § 2 and § 45). Please follow the instructions given by the stewards. If necessary, the stewards have the right to remove unauthorised recording equipment or to direct a person out of filming distance of the performances.

Tullisali will record images and video material for Tullisali’s marketing channels, social media and website. By participating in an event, you agree that your image may appear on the above mentioned channels.

Media representatives can apply for filming and other accreditation well in advance of an event at asiakaspalvelu@tullisali.fi.

Tullisali, Oulu

Terminaali, Tyrnäväntie 16
90400 Oulu

Tullisali is a safe space. No discrimination of any kind will be tolerated at Tullisali on grounds such as sexuality, gender, religion, colour, disability or impairment. Offensive behaviour towards others is also strictly prohibited. If you encounter harassing or otherwise inappropriate or disruptive behaviour at Tullisali events, please report it immediately to the stewards or other staff.

Tullisali’s Safe Space Policy:

• Keep the atmosphere open.
• Please do not make assumptions, but communicate, ask questions and make sure.
• Let us respect each other’s boundaries, wishes and personal will.
• Before touching another person, let us make sure we have their permission to do so.
• Let everyone be themselves.
• If you see discrimination, harassment or inappropriate behaviour, reach out boldly and without any hesitation to any staff member close to you.
• Remember to enjoy the music, the atmosphere and have fun. 💛